Online Privacy Statement

Effective January 13, 2017

Explore Information Services, LLC understands your concerns about privacy. We hope that this notice, which describes our use and protection of nonpublic personal information (“User Information”), will help you (also called the “User”) understand how we treat the User Information that we obtain from you the User or other sources in the course of providing you with products and services.  A User who executes a services agreement with Explore is referred to herein as a “CLIENT”.

Information Collected

As a User browses through, (the “Site”) Explore collects no personal information. You are anonymous as you browse.  If a User is also a CLIENT the terms of the following paragraph apply to CLIENT use of credentialed sites.   

FOR OUR CLIENTS:  Explore does not collect identifying information in order to provide product overviews on the Site so it does not share information with any other parties.  Explore will collect logging information such as what pages were viewed, what browser was used, and similar information to help build and update the website. No data related to the individual browsing the site is collected. Once a CLIENT is registered with Explore to access any or all online offerings, Explore only collects personal information required to provide the services requested by our CLIENTS, comply with data retention requirements under applicable federal law, and prepare accurate and appropriate billing statements. We treat CLIENT’S identifying information securely and confidentially. We limit access to personal information to only those persons who must have and are entitled to the information to provide our products and services to our CLIENTS. These persons are trained on the importance of safeguarding this information and must comply with internal security procedures and applicable law. We meet strict physical, electronic, and procedural security standards to protect personal information and maintain internal procedures to maintain the safety of that information.

We want you to know that Explore respects your privacy and protects your information.


All CLIENTS using websites that allow access to confidential information or personal data are assigned login credentials. Login credentials are configured to allow access to specific types of confidential information according to the CLIENT’S specific requirements. These sites use industry standard SSL encrypted sessions. File traffic (where appropriate) is encrypted.

Information Use

All information provided is treated as confidential. Explore does not, and will not, pass any personal information collected through any Site to any other third party.  


Explore may use session “cookies” to store information while a User is working with a Site.  When a User closes a session and the browser, the cookie is deleted. A User may set their web browser to refuse cookies or alert the User before accepting them.

Privacy Acts

Motor vehicle records and other reports used in underwriting insurance have been identified as consumer reports. As such, use of these reports must comply with, to the extent applicable:

As a consumer reporting agency, Explore strives to protect the privacy of consumer information. By agreeing to the Terms and Conditions of Explore’s Subscription Agreement, CLIENTS agree to not disclose consumer information to a third party. Explore does not sell personal or business information for marketing or solicitation purposes.

Policy Regarding Children

This Site is not intended for use of children under the age of 13, and Explore does not knowingly solicit or collect information from children.  

Storage Policy of Business Information and Consumer Reports

In compliance with the law, Explore must retain a CLIENT’S business identity and related reports use for a minimum of five years. Explore must be able to identify the end user of a consumer report to federal or state jurisdiction and upon request will provide the information to the requesting jurisdiction.

Business Transitions

In the event that Explore is acquired by, or becomes part of, another company through sale or merger, information will, in most cases, be considered part of these business transactions and may include CLIENT information collected through a credentialed site, subject to applicable law.  The acquirer’s privacy policy might be different than Explore’s Privacy Policy.  

Changes to this Policy

Explore may revise this Online Privacy Statement from time to time. If Explore makes any material changes to this Online Privacy Statement, Explore will update the date indicated above so a User can monitor for material changes and impacts to a User since their prior visit.

Contact Us

If you have any privacy questions or concerns, please feel free to contact Explore at